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Privacy Policy

Effective date: April 2nd, 2025
Last updated: April 10th, 2025

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Unless Design and Architecture (“we”, “us”, or “our”) also refered to as Unless, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.unless-design.com, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Unless is based in Portugal and operates in accordance with EU data protection laws. If you have any questions about this policy or how your data is handled, please contact us at info@unless-design.com.

2. What Personal Data We Collect

We may collect the following types of personal data:

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  • Name and contact details (e.g. email, phone number) if you fill out a contact form

  • IP address, browser type, and browsing behavior via analytics cookies

  • Preferences and consent settings (e.g. for cookies)

  • Any other information you voluntarily provide to us

3. How We Collect Your Data

We collect your data through:

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  • Forms you fill out on our website

  • Cookies and tracking technologies (see our Cookie Policy)

  • Email or direct contact initiated by you

4. Why We Collect Your Data (Legal Basis)

We process your personal data on the following legal bases:

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  • Consent – when you accept cookies or opt-in to communications

  • Contractual necessity – if we’re working together or preparing to

  • Legitimate interests – for website performance and basic analytics

  • Legal obligation – when required by law or regulations

5. How We Use Your Data

We use your data to:

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  • Respond to inquiries or service requests

  • Improve our website and services

  • Understand how users interact with our site

  • Comply with legal obligations

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We do not sell or rent your personal data to third parties.

6. Data Sharing and Processors

We may share your data with trusted service providers (e.g. website hosting, analytics tools) only when necessary, and only under data processing agreements that comply with GDPR.

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These processors may include:

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  • Google Analytics (for website analytics)

  • Web hosting or CRM platforms

7. International Transfers

Your data may be transferred outside the EU if our service providers are based in other countries. In such cases, we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

8. How Long We Keep Your Data

We only retain personal data as long as necessary for the purpose it was collected or as required by law.

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  • Contact form submissions: up to 12 months

  • Cookie preferences: up to 12 months

  • Analytics data: as defined by third-party providers (e.g., Google)

9. Your Rights

You have the right to:

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  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability

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To exercise these rights, contact us at info@unless-design.com.

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You also have the right to lodge a complaint with your local data protection authority (in Portugal: CNPD – Comissão Nacional de Proteção de Dados).

10. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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